RM200 Privacy Policy – Your Personal Data Protection

Introduction

Welcome to the RM200 Privacy Policy page. We, the management of RM200, is committed to protecting the privacy and personal data security of every member who registers and uses our platform. This Privacy Policy explains in detail how we handle your personal information when you browse our website at rm200.my, create an account, make a deposit, or enjoy any of the games we offer such as Dragon Scroll, VIP Baccarat, Golden Lotus, Fishin Frenzy and many more.

By using the RM200 platform, you agree to the terms set out in this Privacy Policy. We encourage you to read this document carefully and to contact us if you have any questions. RM200 reserves the right to update this Privacy Policy from time to time, and any changes will be communicated through our official website.

Information We Collect

When you register and use the RM200 platform, we may collect several categories of personal information. This data collection is necessary to enable us to deliver the best possible service to you and to comply with applicable legal requirements.

Account Registration Information

• Full name as stated on your Malaysian identity card (MyKad)
• A valid email address
• Malaysian mobile phone number
• Date of birth (for age verification — 18 and above)
• RM200 account username and password
• Residential address in Malaysia

Financial & Payment Information

For deposit and withdrawal purposes, RM200 may request information related to your bank account or digital wallet. This includes your bank name, account number and account holder name. We do not store credit card numbers or other sensitive details directly on our systems — all transactions are processed through registered and certified third-party payment processors operating in Malaysia, such as DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost and ShopeePay.

Technical & Usage Data

• IP address and location information (Malaysia)
• Device type, operating system and web browser used
• Gaming activity history and login records
• Session cookies and user preference cookies
• Statistical data on how you interact with the rm200 website

How We Use Your Information

The information we collect from RM200 members is used for a range of legitimate and transparent purposes. Every use of your data is aimed at enhancing your experience on our platform and ensuring compliance with Malaysian regulations.

Purpose of Use	Data Type	Legal Basis
Identity verification and account registration	Personal information, identity documents	Contractual & legal requirements
Processing deposits and withdrawals	Financial and payment information	Contractual necessity
Fraud prevention and account security	Technical data, IP address, login history	RM200's legitimate interests
Sending promotions and exclusive offers	Email address, phone number	User consent
Product and game improvement	Usage data and statistics	RM200's legitimate interests
Complying with Malaysian regulatory requirements	All relevant data categories	Legal obligations

Data Sharing with Third Parties

Your privacy is our priority. RM200 does not share, sell, or rent your personal data to any third party for marketing purposes without your consent. However, there are limited situations where we may need to share information with certain parties:

• Payment Processors: Payment partners such as DuitNow and FPX receive only the information necessary to complete your transactions.
• Game Software Providers: Game developers may receive statistical data, free of any personally identifiable information, for analytics purposes.
• Malaysian Authorities: We will disclose information when required to do so by a court, the police or a qualified regulatory authority in Malaysia.
• Technical Service Providers: Hosting, cybersecurity, and IT support companies bound by strict confidentiality agreements.

Cookies & Tracking Technologies

RM200 uses cookies to ensure the website runs smoothly and to provide a better experience for our members. Cookies are small text files stored in your browser. Below are the types of cookies we use:

• Essential Cookies: Required for core website functionality, including login and session security.
• Preference Cookies: Saves your preferences such as language and display mode.
• Analytics Cookies: Helps us understand how visitors interact with the website so we can make ongoing improvements.
• Marketing Cookies: Used to display relevant ads and offers to you based on your interests.

You can manage and delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the RM200 website.

Your Rights Under PDPA 2010

As a user protected under Malaysia's Personal Data Protection Act 2010, you have the following rights with respect to your personal data that we hold:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request the correction of any information that is inaccurate or incomplete.
• Right to Erasure: Under certain circumstances, you may request that we delete your personal data.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
• Right to Restrict Processing: You may request that we restrict how we use your data under certain circumstances.

To exercise any of the rights listed above, please contact the RM200 support team via our email address. We will respond within 14 business days of receiving your request.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure. RM200's security measures include:

• 256-bit SSL/TLS encryption for all data communications
• Encryption of sensitive data within our databases
• Strict access controls for internal systems
• 24/7 cybersecurity threat monitoring
• Regular security testing and auditing by independent third parties
• Security awareness training for all RM200 staff

While we take every reasonable measure to protect your information, no method of internet transmission or electronic storage is 100% secure. We are committed to notifying you promptly should any data breach occur that affects your personal information.

Data Retention Period

RM200 retains your personal data only for as long as necessary for the purposes described in this Privacy Policy, or as required by Malaysian law. As a general rule, active account data is kept for the duration of the account's active period plus 7 years after account closure, in line with local financial record-keeping and regulatory requirements. De-identified statistical data may be retained for longer periods for analytics purposes.

Contact Us

If you have any questions, concerns or complaints regarding RM200's Privacy Policy, or if you wish to exercise your rights under PDPA 2010, please contact us via:

• Email: [email protected]
• Response Time: Within 14 business days
• Language: We accept enquiries in both Bahasa Malaysia and English